Correcting Invoice Margins in Conductor
For one reason or another you have discovered your sales margins from invoicing are not what they should be. This can be caused by failing to create a credit invoice when voiding checks, accidentally entering billing twice when reissuing checks, or entering the wrong workers' compensation code for a job order. You can correct this by following these instructions.
You will need to "create" an "invoice" using the Pre-Invoicing Window. If the error is on more than one customer you will need to create 1 per customer, using these directions for each customer in turn. This should be done only when there is no other billing that is awaiting invoicing for the customer being adjusted.
Note: This procedure will vary depending on what version of Conductor you are running. If it is version 3.12.E or earlier you will have to enter the amount in the Payroll field, as the Burden field is not accessible for editing.