Correcting Invoice Margins in Conductor
For one reason or another you have discovered your sales margins from invoicing are not
what they should be. This can be caused by failing to create a credit invoice when voiding
checks, accidentally entering billing twice when reissuing checks, or entering the wrong
workers' compensation code for a job order. You can correct this by following these
You will need to "create" an "invoice" using the Pre-Invoicing
Window. If the error is on more than one customer you will need to create 1 per customer,
using these directions for each customer in turn. This should be done only when there is
no other billing that is awaiting invoicing for the customer being adjusted.
- Go to the Edit Pre-Invoicing window: Accounting | Invoicing | Edit View Databases
| Edit Pre Invoices. Pull up the Customer you wish to adjust. Your screen should look like
Page Down to the Second Page you will be in the Type field, as shown in the next figure.
From Type, either press Ctrl-N, click Edit Detail on the menu bar or press F10, then
select Edit Detail.
Enter the Employee and the Job Order to which the error is related. Set the Income Type
to Regular, Taxable to No and enter the Pay Period for the original invoice date. In
Payroll and/or Burden put an amount the opposite of your original, incorrect entry. For
instance if your billing was off $5 then you would want to enter $-5, and the same for the
burden if the burden was $.50 you will want to make it $ -.50 Arrow down to Billing and
put 0 (Zero) in all three fields. Push F9 to save the information and F9 again after you
are returned to the Edit Pre Invoice screen (page 2). Then you may Escape the remainder of
the way out.
Note: This procedure will vary depending on what version of
Conductor you are running. If it is version 3.12.E or earlier you will have to enter
the amount in the Payroll field, as the Burden field is not accessible for editing.
Run Create/Print Invoices from the Invoicing Menu. When prompted, enter the
original invoice date and the customer ID. This process will create a zero-total invoice
with margin adjustments for only the customer that was entered and your reports will come